Contact Unstuck
Email: sopibo@sopibo.com
Good reasons to write
- A page is out of date — an exchange changed a screen, a rule or a figure.
- Something on a page is wrong or unclear.
- A message you see on an exchange isn’t covered yet. Copy the exact wording; it helps us find the official explanation.
- A question about the referral disclosure or privacy.
We read everything and fix confirmed errors; replies can take a few days.
What we can’t do
We can’t access, unlock or verify any exchange account, and we can’t speed up a review. For anything about your own account, use the support chat inside the exchange’s app or website.
Never send us passwords, two-factor codes, recovery phrases, selfies or copies of identity documents. We will never ask for them, and nobody can “pass verification for you” in our name.