Risk disclaimer

Crypto assets can lose all their value

Prices of crypto assets can fall sharply and quickly, and you can lose all of the money you put in. Some products on exchanges, such as margin and futures, can lose more than your original stake. Only use money you can afford to lose.

General information, not advice

Unstuck explains how exchange account processes work — signing up, verification, security and account restrictions. It does not tell you whether to buy, sell or hold anything, and it is not financial, investment, legal or tax advice. If you need advice for your situation, talk to a qualified professional.

Rules differ by place

Laws on crypto assets differ between countries and regions, and some places restrict them or the services exchanges may offer. Exchanges also limit which services they provide where. Check the rules where you live and the exchange’s terms before opening an account or using a product.

Rules change

Exchanges change their verification steps, limits, review times and fees. Every page says when it was last checked against official pages, but the exchange’s current help pages and app are the final word. Check them before you act on a figure from this site.

No connection to the exchanges

Unstuck is independent. It is not an exchange, does not hold or move anyone’s money, and is not an official Binance website. Links to exchange pages are provided so you can read the official wording; we are not responsible for third-party sites.