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Updating exchange account details: name, country, referral code

Changing something on an account that is already set up: a legal name that doesn’t match your documents, a new country of residence, a referral code you forgot to enter at sign-up, an ID that has expired, or an authenticator that has to move to a new device. Each page explains what you can change yourself, what needs a request to support, and what can’t be changed at all.

  1. Lost Your Authenticator? Resetting Binance 2FA Step by Step

    Log in on the Binance website, pick the method you’ve lost on the Security Verification Requirements page, then click [Security verification unavailable?] to start the reset.

    03 Get back in

  2. Lost or New Phone: Moving Google Authenticator and Exchange 2FA, or Resetting It

    If your authenticator codes were synced to a Google Account, signing in on the new phone brings them back. If not, copy them from the old phone, or reset 2FA at each exchange.

    03 Get back in

  3. Missed the Binance Referral Code? How to Add It After Sign-Up

    Yes, within 30 days of registering, if all six of Binance’s conditions hold, including no deposit, no trading and no referrer yet. You enter the code on its referral binding page.

    01 Sign up

  4. Already Verified but Asked to Verify Again? Why Exchanges Ask, and What to Send

    Yes, it’s normal. Exchanges re-check verified accounts when an ID expires, when their rules change, or in a scheduled review, and what the request asks for usually shows which one you’ve got.

    04 Restrictions

  5. Moving Abroad With a Binance Account: Changing Your Country of Residence

    You make the change yourself, with a proof of address for the new home. The review can take up to 1–2 working days, and a new country may also mean verifying your identity again.

    04 Restrictions

  6. "ID Number Has Been Used" on Binance: Three Situations, Three Fixes

    Sign in to or recover the older Binance account your ID is on, wait out the block after closing one, or ask for a manual review if you never opened it.

    02 Verify

  7. How to Correct or Change Your Name on a Crypto Exchange Account

    Name spelled differently on your ID and your exchange account? Look for a name or update option on the account’s identity verification page; if none fits, contact support with your ID to hand.

    02 Verify

  8. Binance Proof of Address Rejected? Sort Out the Reason Before You Resend

    Binance asks for five printed details, a date inside your country’s window and a type from its accepted list. Fail any of those and a new photo won’t help: send a different document.

    02 Verify